Returns & Exchanges

At Cocktail Emporium, we want you to be completely satisfied with your barware and glassware; if an item doesn't meet your standards, you can return it within 30 days of purchase. Please note that for hygiene reasons, bitters, syrups, and other perishable ingredients are final sale.

1

Initiate Your Request

Contact our support team with your order number and a brief explanation for the return to receive a Return Merchandise Authorization (RMA) number.

2

Pack Securely

Carefully wrap your glassware or bar tools in their original packaging and include a copy of your receipt to ensure the items arrive safely back at our warehouse.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized carrier location; please keep your tracking number for reference.

4

Receive Your Refund

Once our team inspects the returned items for quality assurance, we will issue a full refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing